What Happens If Your Car Is Damaged During Shipping?
What Happens If Your Car Is Damaged During Shipping? (Insurance, Claims & Prevention)
It’s a common question — and a valid one: “What if my car is damaged during transport?” The good news: damage during shipping is rare, and reputable transport companies are fully insured. Knowing what to do before, during, and after transport can greatly reduce risk and protect your investment.
How Common Is Damage During Auto Transport?
Damage occurs in less than 5% of all vehicle shipments, and most issues are minor (small scratches, rock chips, dust).
More serious damage is typically linked to:
Poor carrier selection
Low-hanging vehicles
Improper securing
Extreme weather conditions
This is why working with a vetted broker is critical.
How Auto Transport Insurance Works
Your vehicle is covered by the carrier’s insurance while in transit. Most carriers carry:
$100,000 – $250,000 in cargo insurance
Liability insurance
Additional coverage for specialty vehicles (if needed)
Beam Me Up Auto Transport confirms coverage before assigning a carrier.
How To Protect Yourself BEFORE Shipping
Protect yourself (and your claim potential) by:
Washing your car before pickup
Taking detailed photos + video
Removing personal items
Documenting existing dents or scratches
Checking mirrors, lights, and body
Learn more: “How to Prepare Your Car for Shipping”
What To Do If You See Damage at Delivery
Inspect vehicle BEFORE signing paperwork
Mark all damage clearly on the Bill of Lading (BOL)
Take photos from multiple angles
Contact your broker immediately
File an insurance claim with carrier
Important: If you sign the BOL as “clean,” you may lose your right to file a claim.
How Long Does a Claim Take?
Most claims are resolved in 7–30 days, depending on complexity and documentation completeness.
We help guide you through the process if needed.
Want Peace of Mind During Transport?
Ship with a trusted, fully-insured carrier — not a random driver.
Request your insured shipping quote now!